Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When we here at SERVPRO of Hanover Township / Bear Creek are responding to a local water damage emergency, we begin our process with a detailed inspection of your home or property, including a damage assessment, to get an idea of how long it could possibly take to get your Hanover Township / Bear Creek home or business back in shape and to get as exact of an estimate as we can for both you and your insurance. At this stage, our professional restoration specialists are trying to determine the exact scope of the damage so that we can sit down and develop an appropriate plan of action for how to tackle the restoration process on your home or business.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction